SHOPPING & GENERAL INFORMATION
You can add to the shopping cart basket directly from the products thumbnail page or from the detailed page of a product. Next to the main image of every product there is a button titled “add to cart”, selecting this button will add this item to your basket/cart.
Yes, you can choose between a refund or a store credit where goods are faulty, have been wrongly described, are different from the sample that has been shown to you, or does not fulfill its intended purpose.
We do not provide refunds if you simply change your mind or make a wrong decision.
All goods must be in original new condition and have the receipt and item tags still in tact as new.
All shipping expenses for returns are to both the store and to you will be at your own cost.
Once you have clicked on the “add to cart” button to place the item in your shopping cart basket, your page will refresh and the item will be added to your cart. You can then locate the shopping cart basket in the top right corner of the website or in the footer menu. Alternatively, simply use this link: CART
First select the shopping cart basket at the top right of the website. When the link to “Checkout” is clicked on, it will take you directly to the secure checkout for completion of the purchase. Alternatively, use the checkout link in the footer menu.
Yes. You will receive an invoice in PDF format attached to your order confirmation email. This will be sent to the email address entered in the ‘Billing Details’ section of the checkout form.
PAYMENT & SHIPPING INFORMATION
First add the items to your cart you wish to find shipping costs for, then navigate to your cart. In this box titled “Cart Totals”, you will see an option to calculate shipping cost. From this page you can enter your address to calculate the shipping cost on the items in your cart.
For bulk orders or for in-store pickup. Please contact us directly.
The Wishlist is an area within your account where you can add products you may wish to purchase in the future but do not wish to add to your cart. Imagine it as a practice cart.
Please contact us as soon as possible should you wish to cancel your order.
We will require as much notice as possible, however if your order involves custom modifications or is a special order or your order has already been processed or sent out for delivery, you may not be able to cancel your order.