Hospitality
EXCELLENTTrustindex verifies that the original source of the review is Google. I’ve bought multiple bits of furniture for the last few years now due to expanding my office and these are the best guys to buy from. The owner and team are fantastic and so are the delivery boys. Efficient and excellent products as per usual! Thank you for making the process seeming-less and easy, paired with ensuring I am getting the right products for my needs. I will always continue shop here.Trustindex verifies that the original source of the review is Google. I bought an office chair at Kelly Office Furniture shop back in 2020 with a 7 year warranty. After 4 years of loyal service, one arm of the chair broke. I contacted Kelly Office furniture with the details of the chair. After getting the spare parts, they came to my house to pick up the chair , replace the arm and brought it back within the day and all of this under the warranty. I was very impressed on how they acted on my request straight away and the whole experience was a very pleasant. I highly recommend them.Trustindex verifies that the original source of the review is Google. My employer has bought office furniture from this company for many years. With Covid and WFH, I needed to update my home office. I really like that they have a showroom so you can check out before buying, but in particular get very good advice from the lads there. Aaron gave repeated good advice and help (I like to look a few times) and then when I had a problem with the chair I bought the “POSTUREMATE” MESH BACK ERGONOMIC CHAIR - MEDIUM BACK, the guys were very helpful and replaced with a new one, no dramas, that makes a big difference!!!Trustindex verifies that the original source of the review is Google. I bought an office chair from Kelly's in 2016. It was a lovely leather desk chair that I use for many hours every day. Finally the seat needed to be re-padded. I approached Kelly's and they spoke with the manufacturer on my behalf. The manufacturer offered to re-pad the seat for nothing. No doubt Kelly's is an important client to them. David from Kelly's contacted me and said if I can get the chair myself to the manufacturer then he was happy to pass on the free offer to me to get the chair repaired for nothing. I took the seat to the manufacturer in Blacktown and a few days later I collected it. I cannot say how delighted I am and appreciative of Kelly's service. Such after sales service is what makes the reputation of a business and your business has a fine reputation. If I ever need more furniture I will come to Kelly's. If I have the opportunity to recommend your business to friends I most certainly will. Thank you David again for outstanding customer service. Robin GandeviaTrustindex verifies that the original source of the review is Google. Great team and amazing results.Trustindex verifies that the original source of the review is Google. Easy to order and rapid delivery. Chair is better value and quality than the big box retailer up the road. Our other office chair that we bought from Kelly's in the late 90's is still going well...Trustindex verifies that the original source of the review is Google. I have dealt with Kelly's Office Furniture for many years both in the Corporate setting and for the home office. I enquired to get a quote for recovering a chair I purchased some years ago. I love the chair still, its fantastic (Roxy) but the fabric had faded. After communication with Timo, he advised that the recovering would be covered under warranty. I was surprised and delighted. Service at this company is always polite, helpful and above the call. Such a refreshing change.Trustindex verifies that the original source of the review is Google. Excellent service. I found the perfect chair! Would highly recommend them.